We know how important it is to choose wisely when booking a tour in terms of service and payment in order to enjoy a successful trip and avoid unpleasant surprises. We also know how frustrating it can be when you are faced with unexpected surcharges or your financial information is compromised. This is why Banjo Tours has made it totally secure, transparent and simple to book any of our tours online.
IN ORDER TO BOOK, PLEASE FOLLOW THESE STEPS
MULTI-DAY TRIPS (DEPOSIT OR FULL AMOUNT REQUIRED)
- Once you are ready to book your tour, click,/tap on BOOK NOW and you will be taken to a booking form page secured by SSL encryption
- Fill in the form and choose the number of passengers in your party. The system will automatically calculate the total and deposit amount based on this number (usually a fixed 50% of the total) and will display both for your reference
- Once the tour is confirmed for departure (when the minimum number of participants has been reached), you will receive a reminder via email in order to pay the corresponding balance no later than 15 days before departure
HALF/FULL DAY TRIPS (FULL AMOUNT REQUIRED)
- Once you are ready to book your tour, click,/tap on BOOK NOW and you will be taken to a booking form page secured by SSL encryption
- Fill in the form and choose the number of passengers in your party. The system will automatically calculate the final amount based on this number.
- Click next and input the passenger(s)’ information including food options, health conditions and special requirements
- Click next and review your information. If you need to edit any field, click “Back”. Once you are ready, click on “Pay Now” and you will be redirected to Paypal’s secure payment page. Once payment is received successfully, you will receive a confirmation email/voucher within 24 hours or less.
Please refer to our Booking Conditions and our Cancellations & Refunds policies.
SSL PROTECTED
When booking a tour on our website, your confidential information is automatically encrypted using 256 – bit Secure Socket Layer technology. Just click on Book Now on any tour description page and verify by clicking on the green https:// (s for secure) on your address bar.
PAYPAL PAYMENTS
All payments made on our website are processed by Paypal (you do not need to have an account with them) which means that we never have access to your personal and financial information, and therefore we are never able to store your information on our servers under any circumstance.
NO BOOKING FEES
When you book on our website, no additional fees apply for paying with a debit, credit card or Paypal account. The price you see is the price you pay.
PRICE GUARANTEE
The prices published on our website and at our authorized partner agents in La Paz are final and will not change. You are never charged for anything outside inclusions or are faced with surprise surcharges of any kind.
GUARANTEED DEPARTURES
All our tours are guaranteed to depart once the minimum number is reached and you have received a departure confirmation by email or at an authorized agent.
FUNDEMPRESA
Banjo Tours is fully licensed and registered with Fundempresa, Bolivia’s official commerce registry. Verify by clicking here, then on the left-hand menu, look for Consulta de Empresas and search by name or keyword typing “banjo tours” to see the results.
MONEY BACK GUARANTEE
If we are not able to reach the minimum number of participants, are forced to cancel a tour according to our Cancellations & Refunds policy, or our guide does not show up for the tour, you receive a 100% refund of your money, guaranteed.
BANJO TOURS OPERATED
We operate our tours independently. We are a tour operator and not a reseller. If we are not able to run a tour for any reason, we notify you immediately, provide you with options or refund your money instead of moving you with any other company without your authorization.